Rajkot, Gujarat, India
Technical Support, System Administration, Network Engineer
Talents
Work Experience
System Manager
M/s M J Solanki
Full Time Oct-2017 To present 7 years 6 months
Responsibilities
  • Implement and designing Online ERP Software. ? Providing Windows based administration. ? Good Working experience of Goverment E portal (GEM) and Startup India Portal and aware complete policy of this portal. ? Maintain all kind of CCTV Camera & EPABX System. ? Maintain all the company website and online server and data backup ? Handling all kind of biomatrics Attandace Machine and providing the attendance report as per the company requirement. ? Maintain GPRS enabled Vehicles and its software. ? Configuration and installation of server based OS in server. ? Maintain Desktop,Laptop and thinclients and troubleshoot its daily basis problem. ? Able to providing Thinclient based solutions on windows server infrastructure. ? Good Working Experience of Government Project (I.E PMKVY,DDUGKY,RPL). ? Handson experienc on virtulization software of VM Vare , Virtual Box , Hyper-V in server. ? Easily done Configuration of Hardware firewall and Endpoint security ? Purchasing and maintain the entire I
L1 & L2 Technical Support Engineer
Full Time Jun-2015 To Aug-2017 2 years 2 months
Responsibilities
  • ? Provide Technical support of Consumer Product and Corporate and Enterprise Product. ? Take ownership of customer issues reported and see problems through to resolution ? Research, diagnose, troubleshoot and identify solutions to resolve customer issues ? Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. ? Provide prompt and accurate feedback to customers ? Ensure proper recording and closure of all issues ? Prepare accurate and timely reports ? Document knowledge in the form of knowledge base tech notes and articles ? Successfully Done Presales & POC Activity ? Done Technical Visit with Sales person for understanding User & Dealer Requirement ? Arrange Technical Training , Product Training , Ransomeware Awareness training for dealer and end User ? Arrange Knopy Activity and aware many of the students, People ? Provide technical and product related training to our dealer, corporate client and end user.
Achievements
  • customer Issue in year of 2016.
    ? Received many of the Appreciation by email from our Valuable Customer during my working period in Quick
    In Quick Heal Technology Limited I received Appreciation Certificate for the successfully resolved the
    customer Issue in year of 2016.
    ? Received many of the Appreciation by email from our Valuable Customer during my working period
IT & Business Development Executive
KICH ARCHITECTURAL PRODUCTS PVT.LTD
Full Time Sep-2013 To Jun-2015 1 year 9 months
Responsibilities
  • ? Provide Windows administration. ? Maintain Windows Server 2003 and 2008 ? Network administration (LAN/WAN/Wireless Network) ? Manage FTP servers & Data server in Windows server 2003 ? Maintain SAP Server In 2008. ? Troubleshooting Of Computer Hardware ,Network And All Types of Printer ? Co-ordination with Computer Hardware AMC-Provider Vendor ? Maintain MS-Outlook, Thunderbirds, Incridimail And Web Mail. ? Data Backup - NAS ? Setup a Thin-client PC in office ? UPS Maintenance (Offline And Online) ? Managed EPABX voice mail System. ? Maintain CCTV camera setup
System Administrator
ARVINDKUMAR MANIAR & CO
Full Time Jan-2012 To Aug-2013 1 year 7 months
Responsibilities
  • Provide Windows administration. ? Maintain Virtual Server in VMWare ? Maintain Windows Server 2003 and 2012 ? Network administration (LAN/WAN/Wireless Network) ? Troubleshooting Of Computer Hardware ,Network And All Types of Printer ? Manage FTP servers, Mail server & Data server in Windows server 2003 ? Provided Thin client based solutions and developed Thinclient Server (NComputing,Smart Station, HP , Enjay) ? UPS Maintenance (Offline And Online) ? Successfully Managed Panasonic EPABX voice mail System ? Taken Initiative and designing, testing & implementing of Auditing Software. ? Created data backup server and Maintain Data of company in NAS ? Maintain all the Accounting software of Tally,Profit ,Miracle,shree, Busywin,Kuber and its data ? Coordination of Income tax and Vat Software vendor and troubleshooting in it. ? Coordination and troubleshooting of accounting software if any ? Coordination and negotiation with all types of Computer & Hardware vendor
Education
Master in Computer Application, Networking
Atmiya Institute of Technology and ScienceGujarat Technological University
2016-2020
Profile Snapshot
Ashish is based out of Rajkot & has studied Networking, MCA-Master in Computer Application from Year 2016-2020 in AITS-Atmiya Institute of Technology and Science, Gujarat Technological University.
Ashish Pandya is Skilled in Technical Support, System Administration, Network Engineer and other talents.