Sandeep Kulkarni

An Itil, Six Sigma & Strategy Management Certified Senior Level It Professional
Bangalore, Karnataka, India
Operations Management, Services Delivery, Data Center
About
Sandeep is senior level IT professional from corporate world having working experience of managing teams at various levels for Data Center Infrastructure, Program and Service Delivery management at offshore & onsite location for Airlines, Government, Public Sector and MNC clients. He holds first class Science and Engineering degrees along with PGDMM, post-graduation diploma; and ITIL, Six Sigma certifications. He also hold a six months a certificate in Strategic Management from IIM, Calcutta.
Talents
Work Experience
Operations & Service Delivery Manager 1
Unisys India Pvt Ltd
Full Time Oct-2007 To Feb-2014 6 years 4 months
Responsibilities
  • - Lead and manage as single point of contact for day to day multi service operational delivery comprising number of resources at different tier levels to provide offshore & on-call support including transitional out of Bangalore & Hyderabad facility for Global clientele from NA, EMEA, UK and APAC theatres. - Managed the end to end IT Infrastructure services and operations within data center in a 24x7 environment for Air India which includes, continuously monitor system consoles, take corrective actions, installation and maintenance of servers & mainframes, storage and data backup, network, help desk, print management, tape media requirements & others with the help of assigned team
Achievements
  • Merit of receiving the following:
    - Recognition of commitment to re-start the deluge affected mission critical real time Passenger Support System (PSS) of Air India within three days amidst Mumbai cloud bust of Aug’ 2005
    - “Certificate of Achievement” from higher management at APAC in recognition of commitment to deliver un-interrupted services to Air India amidst Mumbai Terror attack of 26/11
    - “Silver Certificate” for exceptional achievement and contribution to the success of organization in managing the Air India project for over three years, 2007-2010; achieving 34% profit margin against 29% targeted
    - “Manager Award” from Unisys India management during Q3, 2011 towards team satisfaction, retention and delivery execution
    - Steady state best in class performance for ECP India by Q3’ 2013
    - “Long Service Award” on completion of continuous five years’ service with Unisys India
Associate Consultant
Full Time Jul-1994 To Sep-2007 13 years 2 months
Senior Customer Support Engineer
Almoayed Group (Unisys)
Full Time Jul-1993 To May-1994 10 months
Customer Support Engineer
Tata Unisys Ltd
Full Time May-1989 To Jul-1993 4 years 2 months
Customer Engineer
ORG Systems
Full Time May-1987 To Apr-1989 1 year 11 months
Education
Post Graduation Diploma in Management, Marketing
Indira Gandhi National Open UniversityIndira Gandhi National Open University
2014-2015 Score76%
Certificate Program in Strategic Management
Indian Institute of Management CalcuttaIndian Institute of Management
2009-2010 Score75%
Post Graduate Diploma in Management
Indira Gandhi National Open UniversityIndira Gandhi National Open University
2003-2005 Score63%
Bachelor of Engineering or Technology
Watumull Institute of Electronics Engineering and Computer TechnologyMumbai University
1984-1987 Score64%
Bachelor of Science in Physics, Physics
Ramnarain Ruia Autonomous CollegeUniversity of Mumbai
1981-1984 Score65%
Extra-Curricular Interests

  • Cricket

  • Hindi movies

  • Stamp and coin collection

  • visiting offbeat destinations

Profile Snapshot
Sandeep is based out of Bangalore & has studied Marketing, PGDM-Post Graduation Diploma in Management from Year 2014-2015 in IGNOU-Indira Gandhi National Open University, Indira Gandhi National Open University.
Sandeep Kulkarni is Skilled in Operations Management, Services Delivery, Data Center and other talents.