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Shilpa S Menon

Ba/Manager With 4 Years Experience In Product/Service Based It Companies
  • Bangalore, Karnataka, India
  • Event Management, English Language, Communication Skills
Profile Snapshot
Shilpa is based out of Bangalore & has studied IT and Marketing, PGDM-Post Graduation Diploma in Management from Year 2012-2014 in SDMIMD-Shri Dharmasthala Manjunatheshwara Institute for Management Development, University of Mysore.
Shilpa S Menon is Skilled in Event Management, English Language, Communication Skills and other talents.
Work Experience
Project Manager
Reznext Global Solutions Private Limited
Full Time Dec-2015 To present (9 years 4 months)
Responsibilities
  • As Project Manager, my roles and responsibilities in Reznext comprise of a wide variety of challenging tasks. They include:
    • Project planning of upcoming projects along with the Development Managers
    • Handling and tracking existing projects and taking them to a closure adhering to the deadlines
    • Coordinating issues in the Live environment with the Clients
    • Understanding current business processes in the organization and propose future business process backed by solid documentation
    • Risk identification and escalate necessary information to project members and other stakeholders
    • Coordinating client calls and help the team to understand the requirements put forth by the client
    • Doing system checks and analyzing the system performance
    • Proactive analysis of the system for issues and tracking their progress
    • Conduct interactive sessions with the various development teams involved in the project to ensure that the client requirements are fully understood
Functional Analyst
Odessa Technologies Private Limited
Full Time Mar-2014 To Nov-2015 (1 year 8 months)
Responsibilities
  • Odessa Technologies provides an end to end solution - Leasewave - for their clients in the leasing industry. I am currently working as Business Analyst for the Client Services/ Support team which takes care of the maintenance and support of various live projects. Role demanded:
    • Working in multiple projects in a highly dynamic environment and constant interaction with the onsite and offshore to resolve issues at the earliest.
    • Understanding and gathering new requirements from the customers, creation and update of functional specification documents
    • Conducting presentations to help the team comprehend the functionality required in the system & communicating process changes, enhancements and modifications to the team
    • Designing of the System through UI Mockups & Creating Graphical Representations of complex Business Processes
    • Research on implementing new enhancements
    • Root Cause Analysis and Defect Tracking
Innovation Consulting Intern
IT Innomantra Consulting Private Limited
Internships Apr-2013 To May-2013 (1 month)
Responsibilities
  • • I was exposed to the concept of Open Innovation and Collaborative Innovation around which my whole internship revolved.
    • Worked on exploring various collaborative innovation platforms available and the companies who have already employed and are gaining high ROIs from the same.
    • Conducted Competitor Analysis for the product through Marketing Research.
    • Created Marketing Suite for Innomantra consisting of User Stories, Questionnaires, Marketing Mailers and Presentation on the product.
    • Added contents to the Innomantra.com website through Web Content Management tools
Achievements
  • Received ‘Platinum Pride’ Certificate of Appreciation for outstanding support and significant contribution to the 2013 Faraday Lab’s Research & Value Creation Initiative and Scholar Summer Internship Programme during April-May 2013
Systems Engineer
IT Bangalore
Full Time Sep-2010 To Jun-2012 (1 year 9 months)
Responsibilities
  • • I was involved in understanding the client requirements and customizing Content Management Tools according to their specifications
    • Involved in Software Development, Testing, Documentation and Bug Fixing, Conducted knowledge transfer sessions to peers
    • Involved in peer review giving suggestions and recommendations for further improvement
    • Acted as a mentor to new team members by introducing them to the project.
Education
Post Graduation Diploma in Management
Shri Dharmasthala Manjunatheshwara Institute for Management DevelopmentUniversity of Mysore
2012-2014
yKnown
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