Nirbhay Thakkar

Mysql
Mumbai, Maharashtra, India
MySql, Oracle DBA, SQL Server
Talents
Work Experience
Sr. Implementation Consultant
Inventurus Knowledge Solution
Full Time Oct-2013 To present 11 years 6 months
Responsibilities
  • ? Upgrade NextGen KBM services for clients.
    ? Effectively communicating with client.
    ? Understand NextGen system configuration
    ? Update stored procedures, add tables, drop column, change data type to resolve upgrade issues.
    ? Understand T-SQL related data errors (fixing ‘bad’ table data).
    ? Communicate T-SQL related data errors and co-ordinate with client to resolve the error.
    ? Debugging script and solving errors generated during upgrade process.
    ? Perform production upgrade by resolving issues which were there during test database upgrade.
Achievements
  • ? To mentor and guide the team through upgrades ensuring fast turn around and accurate upgrades.
    ? POC and escalation level for Implementation Consultant.
    ? Prepares and delivers metrics to project manager.
Data Migration Programmer
eClinicalworks India Pvt. Ltd.
Full Time Oct-2012 To Oct-2013 1 year
Responsibilities
  • ? Extracting data from client’s current EHR system from over 3000 EHR system available in USA.
    ? Worked on different databases like MSSQL, MYSQL, Oracle, Pervasive SQL, Access, PostgreSQL and SQLite.
    ? Analyzing the extracted data to migrate it in a proper way to eCW database.
    ? Writing scripts in Visual Basic to migrate data in to correct tables and correct columns
    ? Converting data from notepad, Word, etc format to .mdb format by writing script in Visual Basic.
    ? Transform and load data to correct tables with proper mappings.
    ? Worked on SAAS hosted database, database hosted on client server and locally hosted databases.
    ? Knowledge of replication and log shipping.
    ? Database split/ cleanup as per request.

Achievements
  • ? Handled Projects Worth $300000 successfully in last 6 months.
    ? Each project worth around $5000-$6000.
Application Support Engineer
Global Tech Info
Full Time May-2011 To Sep-2012 1 year 4 months
Responsibilities
  • ? Handling data mismatch issues in the database.
    ? Responsibility of creating queries for any customized report required by different processes.
    ? Sole responsibility of MIS Reports.
    ? Trouble shoot the issue if found some data missing or error in any reports.
Achievements
  • • Solving Issue with in time period as per SLA.
Team Coach (Sales)
Ican BPO Pvt Ltd
Full Time Jan-2010 To Apr-2011 1 year 3 months
Responsibilities
  • ? Handling Presale of the Dish Network Satellite Services & Bell Canada Satellite and telecommunication Services.
    ? Responsibility of Maintenance of Customer delight and Quality assurance.
    ? Sole responsibility of MIS Reports.
    ? Periodically monitored customer’s grievances & conducted meetings with sales team and Quality team and provided solution to provide the best level of performance in regards to sales and customer support.
Achievements
  • Earned new responsibilities like maintaining MIS reports for the whole team.
Sr.CSR (Customer Service)
Convergys India Pvt Ltd
Full Time Jul-2009 To Jan-2010 6 months
Responsibilities
  • ? Handling post sales Customer queries for Optus Cellular.
    ? Responsibility of Maintaining Customer delight.
    ? Maintaining and adhering quality parameters.
Achievements
  • • Retained customers by convincing communication skills and promotional offers.
Sr.CSR (Sales)
Adventity BPO Pvt Ltd
Full Time Jul-2007 To Jul-2009 2 years
Responsibilities
  • ? Handling Presale for Dish Network Satellite Services.
    ? Promoted as Sr.CSR on the basis of performance and Quality.
    ? Mentoring new joinees during their on job training period.

Achievements
  • ? Was awarded with a TV for being ‘The Best performer’ on the floor for the quarter.
    ? Was also awarded as ‘The Best Performer’ for consecutive 4 quarters in a year.
    ? Was also awarded as ‘The Best Performer’ for the year 2008.
CSR (Sales)
R-tec BPO Pvt Ltd
Full Time Jan-2007 To Jul-2007 6 months
Responsibilities
  • ? Handling Presales for Dish Network Satellite Services.
    ? Responsibility of Maintaining Customer delight.
    ? Maintaining and adhering quality parameters.

Achievements
  • ? Awarded as best trainee of the batch.
Education
Bachelor of Science, Other
, Mumbai University
2008-2011
Profile Snapshot
Nirbhay is based out of Mumbai & has studied Other, B.Sc-Bachelor of Science from Year 2008-2011 in , Mumbai University.
Nirbhay Thakkar is Skilled in MySql, Oracle DBA, SQL Server and other talents.