Sunny Gupta

Hardware And Network Engineer
Delhi, Delhi, India
Computer Knowledge, Computer Technician, Kung Fu
About
My name is Sunny Gupta. I have done MBA in IT. I have 5 Years plus experience in IT Support.
Talents
Work Experience
Sr.Executive IT
Investors Clinic Infratech Pvt. Ltd.
Full Time Feb-2015 To present 10 years 2 months
Responsibilities
  • • Installation and maintenance of required computer hardware, software and networking facilities.
    • Troubleshooting OS (Window/Linux) Configuration and Installation.
    • Managing and controlling the application issue remotely.
    • Technical support to agent daily basis by remotely or desk.
    • UPS installation and repairing
    • Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
    • Calling Assets management/tagging and repair.
    • Official Email Id configuration on PC and mobile
    • Managing Branches on PAN India basis and Singapore, Dubai also remotely
    • Backup Management, Reporting and Recovery
    • McAfee Virus Protection and Eradication
    • Video Conferencing
    • Documentation of all the work done using Excel and MS word.
    • Preparing monthly work status report and updating technology specific documents
    • Manage Domain environment for two sites through remote support (Team Viewer, VNC)
    • Manage shared folder and devices through permission
    • Data Backup of
Executive IT
MOFPI
Full Time Jul-2008 To Jan-2015 6 years 6 months
Responsibilities
  • • Installation and maintenance of required computer hardware, software and networking facilities.
    • Troubleshooting OS Configuration and Installation.
    • Managing and controlling the application issue remotely.
    • Technical support to agent daily basis by remotely or desk.
    • Configuring and troubleshooting Microsoft Outlook
    • Calling Assets management/tagging and repair.
    • Official Email Id configuration
    • Monthly Backup Management, Reporting and Recovery
    • Trend Micro Virus Protection and Eradication
    • Video Conferencing support and Presentation support
    • Printer installation and troubleshooting
    • Documentation of all the work done using Excel and MS word.
    • Preparing monthly work status report and updating technology specific documents
    • Execute the task given by the HOD within TAT.
Education
Bachelor of Commerce, Commerce
Delhi University South CampusUniversity of Delhi
2004-2008
Profile Snapshot
Sunny is based out of Delhi & has studied Commerce, B.Com-Bachelor of Commerce from Year 2004-2008 in DUSC-Delhi University South Campus, University of Delhi.
Sunny Gupta is Skilled in Computer Knowledge, Computer Technician, Kung Fu and other talents.