Pramod Pawar

Kalyan, Maharashtra, India
English Language
About
I have 20 years of total work experience. My last organization was Reliance BPO where I worked for 9 years and got 7 promotions. I am target oriented person, I want to contribute my overall experience and also want to improve my skills.
Talents
Work Experience
Technical Support Executive
Magnum Super Distributors (I) Pvt. Ltd.
Full Time Aug-2016 To Aug-2017 1 year
Responsibilities
  • Developing & maintaining Intranet Portals for the products & services of the Reliance ADA group. Preparing scripts having information on New Product Launches, offers & tariffs, campaigns, FAQs, Scenarios and maintaining these information on a portal so that agents could refer to these information & deliver with accuracy to the Customers while on calls. Coordinating with clients & other internal functions for developing & integrating common Knowledge base portal providing deliverable solutions.
Associate Technical Support
Full Time Nov-2014 To Aug-2016 1 year 9 months
Responsibilities
  • Developing & maintaining Intranet Portals for the products & services of the Reliance ADA group. Preparing scripts having information on New Product Launches, offers & tariffs, campaigns, FAQs, Scenarios and maintaining these information on a portal so that agents could refer to these information & deliver with accuracy to the Customers while on calls. Coordinating with clients & other internal functions for developing & integrating common Knowledge base portal providing deliverable solutions.
Achievements
  • Promoted as Associate Technical Support from Officer
Officer
Reliance BPO
Full Time Sep-2008 To Oct-2014 6 years 1 month
Responsibilities
  • Handled Customer inquiry and complaint calls for DTH and Prepaid Mobile process. Handled inbound and outbound calls for Video conferencing process. Involved in counseling of MBA courses through video conferencing for corporate Customers.
Achievements
  • Got 5 promotions and worked in different processes within the company.
Field Officer
Shell Transource Ltd.
Full Time Jul-2003 To Aug-2008 5 years 1 month
Responsibilities
  • Verifying credentials and financial standing of Customers who have applied for loan and credit cards.
Sales Representative
S Narendra Kumar & Company
Full Time Apr-1997 To Jun-2003 6 years 2 months
Responsibilities
  • Promoting & selling of Everest Masala products. Interacting with Retailers & convince them to purchase the company products. Meeting monthly/Yearly sales target. Maintaining daily/monthly sales reports.
Education
Bachelor of Arts, Arts
Dr C V Raman UniversityDr CV Raman University
2013-2016 Score70%
Profile Snapshot
Pramod is based out of Kalyan & has studied Arts, BA-Bachelor of Arts from Year 2013-2016 in DCVRU-Dr C V Raman University, Dr CV Raman University.
Pramod Pawar is Skilled in English Language, Aptitude