Ramesh Sinha

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Gurgaon, Haryana, India
Digital Citizen, Google Analytics, Customer Care
यूजर के बारे में
Hello, my name is Ramesh , Currently I am working as Customer Support Analyst for one of the top leading E-commerce company which serves Indian/ NRI all across the world and help them to send gifts to India. Prior to that ,I did MBA in marketing from AICMT Collage from Dwarka campus, New Delhi. I am optimistic, open to new ideas and like to learn new things.
प्रतिभा
काम का अनुभव
Customer Support Analyst
E-commerce
पूरा समय दिसम्बर-2015 तक वर्तमान 9 वर्षों 3 महीने
जिम्मेदारियों
  • Serving customer's by providing products & service information, resolving product and service problems through chat process basically. Attending inbound calls and making outbound calls as per the requirement of Job roles. Responding to the mail , generating feedback and preparing strategy to increase positive feedback. Helps in execution of the orders. Recommending new products to the management , by collection customer information and analysing there needs from time to time. Vendor management and help is execution and processing of order. Courier team handling - deals with product exchange.
शिक्षा
Master of Business Administration, Marketing
Apar India College of Management and TechnologySikkim Manipal University
2013-2015 स्कोर73%
Bachelors of Business Administration
Apar India College of Management and TechnologySikkim Manipal University
2010-2013 स्कोर75%
अतिरिक्त अभ्यास

  • Reading good books

  • playing chess.

  • listening to motivational speech

  • Surfing Net

प्रोफाइल स्नैपशॉट
Ramesh Gurgaon से बाहर है और Marketing, MBA-Master of Business Administration वर्ष 2013-2015 से AICMT-Apar India College of Management and Technology, Sikkim Manipal University का अध्ययन किया है।
Ramesh Sinha Digital Citizen, Google Analytics, Customer Care और अन्य प्रतिभाओं में प्रतिभाशाली है