Geethu Gopakumar

Sharjah, Sharjah, United Arab Emirates
HTML, Oracle
About
I am a BCA graduate, 2012 pass-out. I have 1 and half year experience in customer service at Hinduja Global Solutions Ltd Bangalore.

TECHNICAL SKILLS
• Computer Languages : VB, C, C++, COBOL, Java, ASP. Net
• Data base Management : SQL, ORACLE
• Web Technologies : HTML, XML, JavaScript
• Operating Systems : Windows XP, LINUX
• Application Tools : MS Word, MS Excel, MS Power Point
Talents
Work Experience
Customer Relationship Officer
Hinduja Global Solutions Ltd Bangalore
Full Time Feb-2013 To Oct-2014 1 year 8 months
Responsibilities
  • ? Handle and resolve customer complaints and respond promptly to customer inquiries. ? Obtain and evaluate all relevant information to handle product and service inquiries. ? Direct requests and unresolved issues to the designated resource. ? Maintain customer databases and follow up on customer interactions. ? Evaluate all relevant information to handle product and service inquiries. ? Organize workflow to meet customer timeframes ? Record details of inquiries, comments and complaints.
Achievements
  • Award for Best Employee
Education
Bachelor of Computer Application
Assumption CollegeMahatma Gandhi University
2008-2011 Score61%
Extra-Curricular Interests

  • Dance

Profile Snapshot
Geethu is based out of Sharjah & has studied Computer Application, BCA-Bachelor of Computer Application from Year 2008-2011 in AC-Assumption College, Mahatma Gandhi University.
Geethu Gopakumar is Skilled in HTML, Oracle, ASP Dot Net