Dhara Sudheer Kumar

Hyderabad, Andhra Pradesh, India
Customer Care, Financial Accounting, Quality Assurance
Talents
Work Experience
Sr CSR
Accenture Services Private Limited
Full Time Feb-2012 To present 13 years 2 months
Responsibilities
  • • Handling customer queries, complaints & mentoring the new joiners.
    • Spock for the team for all business required parameters
    • Monitoring and auditing calls & giving feedback to advisors.
    • Able to work independently in complex, challenging, stressful environment
    • Process automation, product improvement & Maintaining MIS.
Achievements
  • ? Awarded as a best performer for last financial year
    ? Recognized as one of the best performer in the team
    ? Awarded as a power performer(Quarterly)for 3 times for the year 2009 – 2010.
Education
Bachelor of Commerce, Commerce
New Science Degree CollegeOsmania University
2003-2006
Profile Snapshot
Dhara is based out of Hyderabad & has studied Commerce, B.Com-Bachelor of Commerce from Year 2003-2006 in NSDC-New Science Degree College, Osmania University.
Dhara Sudheer Kumar is Skilled in Customer Care, Financial Accounting, Quality Assurance and other talents.