Yogesh Dhandharia

Senior Management Professional With Experience Of 18+ Years In It, Technology, Innovation, Business Analyst And Sales/Marketing
Mumbai, Maharashtra, India
English Language, Product Management, Internet
About
A dynamic & result oriented Senior Professional with progressive management success of
18+ years in managing IT Planning, implementation and Operations, Customer Service/RMA,
Business development, SAP Consulting, Technology Innovation, Sales & Marketing,
Business Analysis, Customer Management, Software Development and Cloud Solutions. BE in Electronics; presently associated with Rashi Peripherals Pvt. Ltd as Head of Service and Technology / Business Manager
Talents
Work Experience
Head of Service and Technology/Business Manager
Rashi Peripherals Pvt Ltd
Full Time Aug-2008 To present 16 years 8 months
Responsibilities
  • Manage IT Infrastructure, Manage Software Development on ASP.Net platform including API and Web Services integration with Cloud, SAP systems and other Software's like Tally, Sales force etc., SAP Technical Projects including Upgrades, Migration and EDI implementations, Business Analyst, Vendor Evaluation and SLA Management, Licensing and User Management, RMA Center Management, Sales and Marketing for Products of HP, Nvidia, XFX, Leadtek, PNY and Asus, Sales of RMA Services to Distribution Vendors like Asus, Sandisk, Kingston etc, Training and Hiring Engineers for Services, Software, SAP and IT, Evaluation of New Technology like IoT, 3D Printing, VR, AR and Self Learning, Implementation, Design and adherence of Processes across the Organization. Act as a Bridge to understand Business and create a Solution to ensure maximum Profitability within the Organization, Working on GST project by upgrading SAP at the Lowest possible Cost and at the same time Evaluating ASP and GSP.
Achievements
  • Received the NEXT CIO Award from IT Next and 99Media in 2011, SAP Invited to Sapphire Madrid as a Speaker on the Early Migration from Oracle to Sybase, SAP Created a Video Documentary in 2012 at SPAIN Madrid, Received BSE CIO Finalist Award in 2015, Received CIO Achievement Award from DELL EMC in 2016, Got ITIL Certified in 2012.
Tech Lead - SAP Basis
LOGICA CMG
Full Time Aug-2007 To Aug-2008 1 year
Responsibilities
  • Responsible for Managing 52 SAP Servers Landscape of a Single Client based out of UK, Training and Hiring of Basis Skill set for Supporting the client, Manage the Offshore Support Help Desk and ensure that the Help Tickets get resolved on BMC Patrol, Manage Documentum and resolve issues related to it.
Achievements
  • Got Recognized as a Start Award Performer, Was offered Transition to UK for Onsite support to the Client.
Senior SAP Basis Consultant
Astrum Infosys SDN BHD
Full Time Jan-2007 To Jul-2007 6 months
Responsibilities
  • SAP Basis Consultant Onsite in implementation Project at Customer End, Manage a Team of 5 SAP Basis Consultant, Setup Authorization and SOD based on SOX team, System level Troubleshooting and Management on Mainframes AS400 with DB2 as Back end, Manage Shift post Go Live for Basis.
Achievements
  • Client Awarded Recognition for Doing RCA when the Production Box went down in the Same week of Go-Live with Extension of 1 Year
MIS Head
Rashi Peripherals Pvt. Ltd.
Full Time Apr-2004 To Jan-2007 2 years 9 months
Responsibilities
  • Setup IT Infrastructure of the Company, Vendor Evaluation and SLA Management, Software Development, Hiring of Engineers and training them, Network Management, Training and Transition Management, Consulting, Business Analysis and Solution Architect
Achievements
  • Transitioned from Tally to ERP (SAP) in 6 Months successfully, Learnt New Skill and Mastered in Performance tuning
Service Delivery Head
RASHI PERIPHERALS PVT LTD
Full Time Apr-2000 To Apr-2004 4 years
Responsibilities
  • Setup New Service Centers and Hire Staff, Training of the New Staff, Engage and improvise operations, Quality of Service, Ensure 100% Customer Satisfaction, Analyse Failure Rates and give feedback to Product Team, Customer Engagement for Feedback, New Product Testing and Evaluation for India Markets.
Achievements
  • Setup 35 Service centers with 96 Engineers and Trained them to achieve 95%+ Service excellency thus increasing the Revenue and Profitability of the Company. Received Platinum Award for the Services.
Scientific Engineer
SHRIJI MACHINERY
Full Time Jun-1999 To Mar-2000 9 months
Responsibilities
  • Product Design and Engineering using Both Computer Hardware and Software, Responsible for Automating the Corrugation Machinery.
Achievements
  • Automated and successfully exhibited the Corrugation Machinery product Line.
» 10 Projects
Education
Bachelor of Engineering or Technology
University of MumbaiUniversity of Mumbai
1995-1999 Score61%
Stood 1st in 2nd Year of Engineering and 2nd in the Final Year of Engineering
Blogs & Portfolio
Not Every Problem gives birth to Innovation
Not Every Problem gives birth to Innovation
Blog
Not Every Problem gives birth to Innovation
Model.ProfilDetail.name
Yogesh Dhandharia 16 Jan, 2018 12 view 0 Comments
A bell rings in my Brain when I hear the statement "Not every Problems gives Birth to Innovation" and I start looking at Different parameters around the problem to sea...
GET MORE INFO
Complicated Integration Scenario tackled with Innovation
Complicated Integration Scenario tackled with Innovation
Portfolio
Complicated Integration Scenario tackled with Innov...
Model.ProfilDetail.name
Yogesh Dhandharia 16 Jan, 2018 13 view 0 Comments
We are in Service Business and received a Project from Customer worth $ 200K per Ann-um, for getting the project we had to integrate 3 different Technologies SAP, Micr...
GET MORE INFO
See More Blogs & Protfolio »
Extra-Curricular Interests

  • Marathon

  • Product Design and Innovation

  • Football

  • Zumba

  • Computer Games

  • Research

  • Book Reading

yKnown
Profile Snapshot
Yogesh is based out of Mumbai & has studied EE - Electronics Engineering, BE BTech-Bachelor of Engineering or Technology from Year 1995-1999 in UM-University of Mumbai, University of Mumbai.
Yogesh Dhandharia is Skilled in English Language, Product Management, Internet and other talents.