Ayush Saurabh

Working As It Professional At Wipro Ltd.
Pune, Maharashtra, India
Communication Skills, Aptitude, Cricket
About
Responsibilities
The role requires significant interaction with clients, which may be face-to-face or over the telephone. Tasks are varied and include:
Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
ensuring the quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
Talents
Work Experience
Associate Consultant
Full Time Feb-2017 To present 8 years 2 months
Responsibilities
  • Diagnose and troubleshoot technical issues, including account setup and network configuration Research and identify solutions to software and hardware issues. Ask customers targeted questions to quickly understand the root of the problem. Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. Provide prompt and accurate feedback to clients. Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Document technical knowledge in the form of notes and manuals and Maintain jovial relationships with client.
Achievements
  • An Engineering Graduate with Proficiency at grasping new technical concepts quickly & utilizing it in a productive manner. Currently working with Wipro Ltd An effective communicator with strong analytical, interpersonal and problem solving abilities. Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Updating management on a regular basis through reports and presentations and via email Well versed in the fundamentals Electronic devices , Digital Logic circuit and Data Communication & Networking Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled with an analytic bent of mind and confident to take any challenging Project. Completed the project of Entire Plant INTERCOM connect
Assistant Engg
Shri Lakshmi Cotsyn ltd
Full Time Jun-2013 To Jun-2016 3 years
Responsibilities
  • Result oriented professional with Operation & Maintenance, Breakdown Analysis & Troubleshooting of Electrical and Electronics Systems, Utility and Team Management, currently spearheading as Electronics Engineer with SHRI LAKSHMI COTSYN LIMITED. To look after different Systems in SCADA like Field Instrumentation, RTUs, communication Networks and Central Monitoring Stations Using Programmable Logic devices and Arrays.
    Developed the required skills for Industrial Networks and Communication protocols
    Good knowledge about CMOS process technologies - 22nm, 28nm, 45nm, 65nm etc.
    Competent in basic digital design concepts, Boolean arithmetic, decoding, interfacing, clocking, setup-hold timing concepts, multi-clock design
    Having good exposure to fault analysis and Testing of complex Electronics circuitry
    Hands on experience in Verilog/VHDL/System Verilog for design.
    Having good exposure to fault analysis and Testing of complex Electronics circuitry.
Achievements
  • Leading Machine Testing & Assembly - with a team of 3 Staff members & 5 nos. ITI members & reporting to Sr. Manager – Electronics
    To look Machine Testing & its problems & Selection of sensors/transducers for Industrial application
    Good understanding of basic concepts of simulation verification, code and functional coverage
    Strong fundamentals of CMOS Device Physics and MOS Transistor Circuits. Able to read, Understand P&IDs, Control Narratives, Logic diagrams, etc and to ensures that required prerequisites (e.g. design inputs, tools, documentation, deliverables, schedule, budget) are in place prior to commencing work
    Strong analytical and problem solving skills to ensure that the project schedules and specifications are in line with the client requirement.
    Debugging the RTL code and gate level Netlists in simulation environment and in board level environment
» 3 Projects
Education
Bachelor of Engineering or Technology
Truba Institute of Engineering and Information TechnologyRajiv Gandhi Proudyogiki Vishwavidyalaya
2009-2013 Score72%
B.E. (ELECTRONICS & COMMUNICATION) from TRUBA College, Indore (Affiliated to RGPV University) with 72.3% in 2013 INDUSTRIAL TRAINING

? Indian Railway in Telecom Gears under D.S.T.E. Department East Central Railway Gaya Jun’12-Jul’12
Learning-
Electronics Telephone Exchange, Digital announcement system, NTES, UTS/PRS networking, OFC and Microwave Communication.

? CERTIFICATION COURSE ON VLSI TECHNOLOGY
Blogs & Portfolio
Assistant Engineer
Assistant Engineer
Portfolio
Assistant Engineer
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Ayush Saurabh 10 Oct, 2016 35 view 0 Comments
Working as Shift Incharge in Electrical & Electronics Maintenance Department
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Extra-Curricular Interests

  • PLAYING CRICKET

  • RENDERING SEMINARS

  • LISTENING MUSIC AND MEDITATION

yKnown
Profile Snapshot
Ayush is based out of Pune & has studied ECE ENTC-Electronics and Tele-Communication Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2009-2013 in TIEIT-Truba Institute of Engineering and Information Technology, Rajiv Gandhi Proudyogiki Vishwavidyalaya.
Ayush Saurabh is Skilled in Communication Skills, Aptitude, Cricket and other talents.