Describe a time when you had to solve a problem, but didn’t have all necessary information about it in hand. What did you do?
1. Listing Possible Solutions/Options
To come up with a list of all the possible solutions and/or options available it is usually appropriate to use a group (or individual) problem-solving process. This process could include brainstorming or some other 'idea-generating' process.
2. Setting a Time Scale and Deciding Who is Responsible for the Decision
In deciding how much time to make available for the decision-making process, it helps to consider the following:
· How much time is available to spend on this decision?
· Is there a deadline for making a decision and what are the consequences of missing this deadline?
· Is there an advantage in making a quick decision?
· How important is it to make a decision? How important is it that the decision is right?
3. Information Gathering
Before making a decision, all relevant information needs to be gathered.
4. Weighing up the Risks Involved
5. Deciding on Values
6. Weighing up the Pros and Cons